BitQT scam or is my money safe?

There is no such thing as an BitQT scam. The broker has taken measures to ensure that everyone can trade safely at BitQT. We discuss them below:

Separate bank account: the broker ensures that all investor funds are held in a separate bank account. The broker may not and cannot use this money for e.g. investments or to pay its staff.
Insurance of your balance sheet up to €20,000: if the impossible happens and the broker goes bankrupt, your balance sheet is insured up to €20,000. You will not lose your entire capital immediately.
Negative balance protection: your balance can never fall below €0. If your investment does not go well, you do not have to clear a negative balance first. You will never lose more money than you have invested.
Stop-loss: you can set in advance what the maximum loss is that you want to suffer on your investment. Your options will be sold at that amount.
All this makes BitQT a reliable broker to deposit money with. The broker has a large number of measures in place. Below is a brief summary in our BitQT review of why the broker is safe:

Separate bank account for the investors’ funds
Balance insured up to €20.000
Negative balance protection
Set stop-loss

How is BitQT regulated?

Our BitQT licensing experience is also positive. The broker has a large number of licenses. This is because they offer their services worldwide. For the Dutch, the license from the Central bank of Ireland is important. This gives them the right to operate as a broker within the EU. In addition, the extra control of the AFM makes BitQT reliable. The AFM is the Dutch Financial Markets Authority. This is the authority that controls financial institutions within the Netherlands. Thanks to the licenses you can trade safely as an investor at BitQT. An overview of all licenses:

Ava Trade EU Ltd
Central bank of Ireland
Ava Trade EU Ltd
BVI Financial Services Commission
Ava Capital Markets Australia Pty Ltd
Ava Capital Markets Pty
South African Financial Services Board
Ava Trade Japan KK

As you can see, brokers have different licenses worldwide. This means that there is no chance of an BitQT scam. The broker does not want to run the risk of losing its licenses.

Technical safety
Investing at BitQT is safe. To keep it that way, a large number of measures have been taken. As an investor you want to be sure that you can log in and make payments safely. Measures to keep BitQT safe are:

SSL technology: all data and transactions are sent encrypted. Third parties cannot read this data.
Integrated True-Site Identity Seal: this ensures that the documents you upload are secure and cannot be viewed by third parties.
The broker complies with WebTrust standards, as determined by the American Institute of Certified Public Accountants
BitQT uses McAfee Secure (HackerSafe) to prevent credit card fraud and identity theft.

How do I contact the customer service?

The BitQT customer service is available 24 hours a day. A customer service that is always available reduces the risk of an BitQT scam. After all, you can ask questions at any time. You can do this by e-mail, telephone and live chat. The live chat works especially well. We have contacted them several times with a number of questions. Each time, we had contact with one of the employees within 1 minute. The questions were answered quickly. Often with a link where you can read the answer back. So we have very good BitQT experiences with the customer service. The fast and transparent customer service makes BitQT reliable. It reinforces the feeling that BitQT is safe to invest in.

You can also get answers to your questions in the education centre or in the FAQ on the website. You do not have to contact the customer service.